About

HISTORY

Glendale Heights was founded in 1990. It is a privately owned center that prides itself on having low staff turnover and a quality teaching staff. Located in Good Hope School, it is ideally situated for parents who live or work in the North Shore area. Its warm, nurturing environment welcomes children aged 6 weeks to 12 years.

GLENDALE HEIGHTS PHILOSOPHY

Each child needs to be treated as an individual. Their unique qualities should be nurtured and allowed to grow. It is our goal to help them learn about themselves, learn about their feelings, and learn about others. We will help them gain a positive self-image while they develop their social, cognitive, motor, artistic, and language skills.

We are committed to building a partnership with families and supporting them in their parenting role. We strive to ensure that home cultures are reflected in the program and we appreciate the importance of family participation in the program.

OUR QUALITY COMMITMENT

We strive to exceed the state licensing standards set by the Department of Health and Social Services. We are committed to maintaining the standards set by the National Association for the Education of Young Children (NAEYC). These standards address the areas of curriculum, staff qualifications, safety and health. Finally our child care enter is accredited-an important distinction to keep in mind when choosing a daycare center for your child.

PROGRAM

Our center provides a well rounded program of educational activities and learning experiences. Our program addresses the individual needs of each child, developing their social, intellectual, motor and language skills. We look forward to providing a safe and caring environment in which your child will gain a positive self concept.

PARENTAL INVOLVEMENT

We encourage parental involvement whenever possible. It is important to have open lines of communication between our center and the parents. Parent/teacher conferences, open houses and parental visits are some of the ways we work together to provide an easy transition for your child from home to daycare.

COMMUNICATION

Communication between the director, staff and parents is critical to having a smooth transition between home and daycare. It is important to us that we develop a close relationship with each family in order to meet your child’s needs. Most of our staff work four 10-hour days so that they can be there when you drop off and pick up.

Teachers welcome your phone calls during the day — the best time to call is between 1:00 p.m. and 3:00 p.m.

Conferences can be set up at any time but are offered formally two times a year.

Each room does have a parent communication board where important Information is posted. Please take the time to read it! There are two center information boards one is located mid-hallway and the other one is at the entrance to the Center.

Staff profiles with a picture are located by each room to help you get to know the teachers.

The center has quarterly newsletters that go out to all families. Each room has a newsletter that is handed out monthly.

Receipts and individual messages are posted in each child’s locker.

We encourage your feedback on our program and services. For your convenience a Parent Box is located next to the tuition box for you to put your suggestions and comments. Of course, you are always welcome to talk to the Director or staff directly. Once a year parent questionnaires are distributed for us to collect family input on the program, staff and administration. Please take the time to fill them out and return them, we value your opinions.

Grievance forms are also available next to the tuition box. If you feel a need to issue a formal complaint please fill in the form, deposit it in the box (or give it directly to the director) it will be evaluated and a conference will be scheduled to resolve the problem.